Privacy Policy

Effective Date: May 8, 2025

Trek Health, Inc. (“Trek Health,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.  This Privacy Policy explains how we collect, use, and safeguard your
information when you interact with our website, platform, or team.

This policy applies to individuals and companies located in the United States, including prospective and current customers, partners, and site visitors.

1. Information We Collect

We may collect the following types of information:

Contact and Business Information
- Name
- Work email address
- Company name
- Job title
- Phone number (if provided)

Technical and Usage Data
- IP address
- Browser type and operating system
- Pages visited and actions taken on our website
- Referring URLs

Communication History
- Emails exchanged
- Event registrations
- Demo or meeting requests

We do not collect personal health information (PHI) or protected health information as defined by HIPAA.

2. How We Use Your Information

We use the information we collect to:

- Respond to inquiries and demo requests
- Provide and improve our services
- Communicate about product updates, events, or news (if opted-in)
- Analyze website traffic and performance
- Maintain security and detect fraud

3. Your Privacy Rights & Choices

You may have the right to:

- Request access to the information we hold about you
- Request correction or deletion of your information
- Opt out of marketing emails at any time via the “unsubscribe” link or by contacting us directly

Trek Health does not sell your personal information.

To exercise your rights, email us at: privacy@trekhealth.com

4. Cookies and Tracking Technologies

Trek Health uses cookies and similar technologies to enhance your browsing experience and analyze site performance.

By using our site, you agree to the use of cookies. You may manage your preferences or disable non-essential cookies through our cookie banner or your browser settings.

5. Third-Party Services

We use trusted vendors solely to help us operate and improve our business.

These may include:

- Google Analytics (to understand site usage)
- Zoom (to schedule and conduct meetings)
- Salesforce (for CRM and secure communication management)

All vendors are required to handle your data securely and in accordance with this Privacy Policy.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the internet is 100% secure.

7. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Email: privacy@trekhealth.com
Mailing Address: Trek Health, Inc.
548 Market Street #47921
San Francisco, CA 94104