Case Study
Family Allergy & Asthma reduces contract review and analysis by 80% with Contract Intelligence
Family Allergy & Asthma, one of the nation’s largest independent allergy and immunology providers, deployed Trek Health’s Contract Intelligence solution to centralize payer agreements, improve contract visibility, and reduce the administrative burden associated with managing contracts across multiple states and payers. By replacing fragmented manual workflows with a structured, searchable system, Family Allergy & Asthma significantly reduced the time required to locate and analyze contract information while improving operational efficiency across payer relations and legal workflows.
Today, Family Allergy & Asthma uses Trek Health to quickly access payer agreements, compare contract terms, support reimbursement negotiations, and streamline workflows that previously required hours of manual review.
- Organization: Family Allergy & Asthma
- Location: Multiple States Across the U.S.
- Type: Independent Allergy, Asthma, and Immunology Provider
- Trek Solutions: Contract Intelligence
OUtcomes
With Contract Intelligence, workflows that took between two and three hours to complete can now be completed in approximately 10 minutes.
The operational efficiency gained through Contract Intelligence created additional benefits across the organization.
- Reducing manual contract review and administrative overhead
- Accelerating access to reimbursement schedules and contract terms
- Improving preparation for payer negotiations and proposal development
- Increasing visibility into renewal timelines and filing requirements
- Expanding access to contract intelligence across payer relations, legal, and
credentialing teams
The amount of time savings we’ve gained through Contract Intelligence cannot be overstated. Before Trek, just getting to the correct agreement and finding the information we needed was a challenge every single time.
Challenge
When Family Allergy & Asthma’s leadership team began evaluating its payer relations operations, they uncovered significant gaps in organization, visibility, and operational efficiency.
Contracts were spread across shared drives and disconnected systems, making it difficult to identify the correct agreement, locate amendments, or confirm the most up-to-date reimbursement terms. Teams often relied on manual searches through lengthy agreements to answer basic operational and reimbursement questions.
The process became even more challenging as the organization managed contracts across multiple states, payers, and plans. Reviewing reimbursement schedules, identifying filing requirements, confirming renewal timelines, and extracting contract language required extensive manual effort and created operational bottlenecks for both legal and payer relations teams.
Solution
Family Allergy & Asthma implemented Trek Health’s AI-powered Contract Intelligence solution to centralize payer agreements and provide immediate access to the information needed to support negotiations, operational decisions, and reimbursement strategy across multiple states and payers.
By ingesting and structuring payer agreements into searchable, state-specific portfolios, Trek Health enabled users to quickly surface reimbursement methodologies, fee schedules, filing limits, renewal timelines, and operational language from a centralized interface in seconds rather than manually reviewing lengthy agreements and amendments.
With Contract Intelligence, Family Allergy & Asthma can now:
- Instantly compare payer agreements and reimbursement structures side by side
- Surface key contract terms, fee schedules, and operational language in seconds
- Rapidly identify renewal timelines, filing limits, and reimbursement methodologies
- Eliminate hours of manual contract review and administrative overhead
- Support negotiations with faster access to structured reimbursement intelligence
- Establish a centralized source of truth for contract data
By transforming static payer agreements into structured, searchable intelligence, Trek Health enabled Family Allergy & Asthma to shift contract management from a reactive administrative process into a faster, more scalable, and operationally strategic function.
The most immediate and measurable impact for Family Allergy & Asthma was the dramatic reduction in time required to locate, review, and analyze payer contract information.
Before deploying Trek Health, answering a single contract-related question often required manually locating the correct agreement, validating amendments, reviewing reimbursement schedules, and extracting terms across multiple documents and systems. In many cases, these workflows took between two and three hours to complete.
With Contract Intelligence, those same tasks can now be completed in approximately 10 minutes.
The operational efficiency gained through Contract Intelligence created additional benefits across the organization.
- Reducing manual contract review and administrative overhead
- Accelerating access to reimbursement schedules and contract terms
- Improving preparation for payer negotiations and proposal development
- Increasing visibility into renewal timelines and filing requirements
- Expanding access to contract intelligence across payer relations, legal, and
credentialing teams
Family Allergy & Asthma also began leveraging Trek Health’s contract visibility and reimbursement intelligence to support active payer negotiations.
With faster access to contract data and market comparisons, the organization established stronger negotiation positioning and more informed reimbursement targets.
Before Contract Intelligence, if someone asked me for reimbursement or contract information across our nine states, it would take me two and a half to three hours just to identify the correct agreements, review amendments, and pull the information we needed.